Poochy will accept, for return or exchange, items that are in new condition, unaltered and free of damages by the customer. For a full refund or exchange, mail your item within 21 days from the receipt of the original order.
Items cannot be returned or exchanged after 21 days from the receipt of original order.
Items must be returned in their original packaging.
Contact us on firstname.lastname@example.org for the address to return the product. This may vary depending on your location.